Shipping policy
Datspire Shipping Policy
Version 1.1 · Effective date: 26 September 2026
1. Printed when you order
We don't hold stock. Each item is printed and packed for you after you order by our production partner, Printful. This usually takes 2–5 business days before your parcel is handed to the carrier. Our Australia and New Zealand range is printed in Australia. Our United States and Canada range, and all Performance Tees, are printed at Printful facilities in the United States, Canada or Europe.
2. Where we deliver
We deliver to Australia, New Zealand, the United States and Canada. Performance Tees are available in the United States and Canada only. Other countries are not yet available at checkout.
3. Shipping charges
| Destination | Standard tracked shipping | Free tracked shipping |
|---|---|---|
| Australia | A$9.95 per order | orders of A$80 or more |
| New Zealand | NZ$12.95 per order | orders of NZ$125 or more |
| United States | US$5.95 per order | orders of US$50 or more |
| Canada | C$9.95 per order | orders of C$80 or more |
Every product in your cart counts towards free shipping. The order total is the product total after any discount code, before shipping. Each Performance Tee is priced above the free-shipping amount, so any order containing one ships free. Free shipping applies to standard tracked shipping only. Express shipping is not currently offered; if we add it, it will always be charged at the express rate. The exact charge is shown at checkout before you pay.
4. Delivery times
Estimated delivery after production, from Printful's carrier estimates at the time this policy was written. Times are business days and are estimates, not guarantees.
| Destination | Australia and New Zealand range | United States and Canada range | Performance Tees |
|---|---|---|---|
| Australia | 4–7 business days | — | — |
| New Zealand | 6–9 business days | — | — |
| United States | — | 4–6 business days | 4–6 business days |
| Canada | — | 2–5 business days | 8–10 business days |
You will receive a shipping email with a tracking link when your parcel is dispatched. Orders with more than one item usually ship together; occasionally items produced at different facilities arrive separately.
5. Customs, duties and taxes outside Australia
Australian orders are printed in Australia, so no import charges apply. Parcels to New Zealand, the United States and Canada may be sent from another country. Your country may charge import duties, GST, HST, sales tax or customs fees on delivery; these are your responsibility. We do not currently collect them at checkout.
6. Addresses
Please check your address carefully; we cannot redirect a parcel once it has been dispatched. We can deliver to PO boxes in Australia; some carriers cannot deliver to PO boxes elsewhere. If a parcel is returned to the sender because the address was incorrect or it was not collected, we will contact you about re-sending it, which may involve a further shipping charge.
7. Lost or delayed parcels
If tracking shows no movement for 10 business days past the estimated delivery window, contact returns@datspire.com with your order number. We will lodge a trace or claim with Printful and the carrier and replace or refund the order if it is confirmed lost. See the Returns & Refunds Policy.
8. Contact
Datspire — sole trader business operating in Queensland, Australia — ABN 65 769 026 203 — support@datspire.com