Terms of service
Datspire Shop Terms of Sale
Version 1.1 · Effective date: 26 September 2026
1. Who you are buying from
Products sold on shop.datspire.com (the Shop) are sold by Datspire, a sole trader business operating in Queensland, Australia, ABN 65 769 026 203 (Datspire, we, us or our). These Terms apply to every order. Our Shipping Policy and Returns & Refunds Policy form part of these Terms.
2. Placing an order
You must be 18 or over to order. When you complete checkout you make an offer to buy. We accept it when we email your order confirmation. We may decline or cancel an order before dispatch if we cannot verify payment, suspect fraud, find a pricing or listing error, or cannot obtain the product. If we cancel, we refund anything you have paid in full.
Please check your delivery address, size and colour before paying. Every item is printed to order, so mistakes are hard to fix once production starts (section 6).
3. Prices, currency and tax
Prices are shown in the currency of the market you are shopping in (Australian dollars for Australia, New Zealand dollars for New Zealand, United States dollars for the United States, Canadian dollars for Canada) and are the price you pay, plus any shipping charge shown at checkout.
Datspire is not registered for Australian GST, so no GST is added to Australian orders and our prices do not include GST. We do not currently collect sales tax, GST or VAT for other countries. Orders delivered outside Australia may be subject to import duties, taxes or customs fees charged by the destination country; these are your responsibility unless the checkout says otherwise.
We may change prices at any time. The price you pay is the price shown when you place the order.
4. Payment
Payment is taken at checkout through Shopify Payments (cards, Shop Pay, Apple Pay, Google Pay). Your payment provider's terms also apply. If a payment is reversed or charged back without a valid reason, we may recover the amount and any costs from you.
5. Discount codes
A discount code applies only to the order it is entered on, cannot be combined with another code unless we say so, and has no cash value. We may withdraw a code at any time.
6. Made-to-order products and cancellation
Every Datspire product is printed and packed after you order it by our fulfilment partner, Printful. Production usually starts within one business day. If you need to change or cancel an order, email support@datspire.com immediately with your order number; we can change or cancel it only if production has not started. Once an item is in production it cannot be cancelled, and the Returns & Refunds Policy applies.
7. Delivery
We deliver to the countries listed in the Shipping Policy. Estimated production and delivery times are shown at checkout and in the Shipping Policy; they are estimates, not guarantees. Risk in the products passes to you when they are delivered to the address you gave. If a parcel is returned to us because the address was wrong or incomplete, or was not collected, we will contact you; re-delivery may incur a further shipping charge.
8. Your consumer rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. If you are outside Australia, you may have similar rights under your local law.
9. Returns and refunds
Faulty, damaged, misprinted, wrong or lost items are replaced or refunded as set out in the Returns & Refunds Policy. Because our products are made to order, we do not accept returns for change of mind or wrong size; please use the size guide on each product page. This does not affect your rights under the Australian Consumer Law described in section 8.
10. Our liability
To the extent the law allows, our liability for anything arising from an order is limited, at our choice, to replacing the product or refunding the price paid, and we are not liable for indirect or consequential loss. This limit does not apply to liability that cannot be limited by law, including under the Australian Consumer Law.
11. Product images and descriptions
Print-on-demand garments vary slightly between batches and screens differ, so colours, print placement and fabric may differ a little from the images. Measurements in size guides are supplied by the garment manufacturer and can vary by up to 5 cm.
12. Intellectual property
Datspire designs, artwork, names and logos belong to Datspire. Buying a product does not give you a licence to reproduce the artwork.
13. Privacy
We handle your information as described in the Shop Privacy Policy.
14. Governing law
These Terms are governed by the laws of Queensland, Australia. Consumers outside Australia keep the protection of any mandatory law of the country they live in.
15. Changes to these Terms
We may amend these Terms. Each published version states its effective date. The Terms in force when you place an order apply to that order.
16. Contact
Datspire — sole trader business operating in Queensland, Australia — ABN 65 769 026 203
Orders and support: support@datspire.com